Free Shipping Offer:
Free shipping offer valid only for orders being shipped within the USA of usd$750 or more.
Our minimum order is $250.00
Door-to-door tracking is standard on all orders shipped via Fedex. |
International / Non USA customers please note:
We prefer Fedex whenever possible because of their tracking, speed, reliability and exceptional customer service.
Door-to-door tracking is standard on international shipments sent via FedEx.
|
|
| |
$250 to $749.99 |
$750.00+ |
| FedEx Ground (includes tracking) |
see live rate calculator in shopping cart |
FREE |
|
|
|
| FedEx International Economy (includes tracking) |
see live rate calculator in shopping cart |
| FedEx International Priority (includes tracking) |
| USPS Priority Mail International (no tracking) |
We know you have many choices when you shop, and we thank you for choosing Plus-Size-Wholesale.com
If you have any questions at all, please do not hesitate to contact our customer service department via email at support@plus-size-wholesale.com or via the live help feature at the top right of your screen. Our phone number is there too, 866-432-6497.
Thank you and happy shopping!
Security
We make every effort to ensure that your purchase experience at Plus-size-wholesale.com is secure. We use state-of-the-art data encryption technology to protect against loss, misuse or alteration of your user information. Secure Socket Layers (SSLs) encrypt the information sent between your computer and our database. In addition, we use Internet fraud screening to protect credit card transactions. To be sure you're browsing secure pages, check your Web browser's status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in the latest versions of Internet Explorer and Netscape Navigator to tell you that you are viewing a secure web page. Also, all browsers display an "s" after the "http" (https://…) in the Web site address to indicate that you're in a secure environment.
We also protect your purchase by preventing the shipment of merchandise to a fraudulent address. All billing addresses are verified electronically and all alternate shipping addresses are verified manually. Any customer shipping to an address that differs from the billing address must put this alternate address on file with his or her credit card company. We then call the credit card issuer to verify that the customer has indeed put the information on file.
Plus-size-wholesale.com uses your IP address to help diagnose problems with our server and to administer our Web site. We use aggregate information from demographic surveys and traffic patterns to customize our site. We use this information to make recommendations to members based on previous traffic patterns and purchases. Plus-size-wholesale.com uses information only on an aggregate level and does not track information about individuals. We do not share any individual information.
This site contains links to other sites. Plus-size-wholesale.com is not responsible for the privacy practices or the content of such Web sites.
Privacy Statement
Swakdesigns has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website:
www.swakdesigns.com.
Registration
Our site's registration form requires users to give us customer contact information. We use customer contact information from the registration form to send the user information about our company and to communicate order information. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.
When you make a purchase on our site, you provide the following information to SWAKdesigns:
- Name
- E-mail address
- Billing and shipping address
- Telephone number
- Type of credit card you are using
- Credit card number and expiration date, or other form of payment
- Shipping preferences
Our site uses an order form for customers to request information, products, and services. We collect visitor's financial information for the sole purpose of order processing. Financial information that is collected is used to bill the user for products and services.
Cookies
Simply put, a cookie is a small piece of information that web sites use to remember information about users. SWAKdesigns uses one type of cookie to recognize our members and remember shopping list items. SWAKdesigns uses transient cookies to provide continuity from page to page. Within a single visit, these cookies store information such as your shopping list to simplify checkout. They do not contain any personally identifying information.
SWAKdesigns uses persistent cookies to identify members after their first visit. These cookies remain on the hard drive of a PC and allow a user to enter our site without having to log in on every visit. To access any secure areas such as your account information, you must still enter your login name and password. You can disable your cookies at any time through your browser options.
Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.
- You can send email to support@swakdesigns.com
- You can send mail to the following postal address:
JR Trading/SWAK Designs
21228 Vanowen Street
Canoga Park, CA 91303
Correct/Update
This site gives users the following options for changing and modifying information previously provided.
- Email support@swakdesigns.com
- Users can change/update account information prior to finalizing the checkout process.
Data SharingSWAKdesigns does not provide any third party with any individually identifiable information other than that which is necessary to complete your order. Specifically, SWAKdesigns gives your name, shipping address, phone number, and order information to our shipping carrier. We also supply your name, billing address, and credit card information to the credit card processor who bills your account. SWAKdesigns has strict guidelines requiring all third parties to keep any shared personal information confidential.
If you have a question that is not answered here, please contact us and we will be happy to answer it for you. You can email us at
support@swakdesigns.com.
Contacting SWAK Designs
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
JR Trading/SWAK Designs
21228 Vanowen Street
Canoga Park, CA 91303
support@swakdesigns.com
About
Welcome to Plus Size Wholesale! Our
inspired designs are intended to be practical and comfortable while
also being alluring and sophisticated. We are committed to bringing you
the highest quality possible while keeping our selections affordable.
We
are a family business. We care about you, our valued and loyal
customers. Please, do not hesitate to contact us and let us know how we
can serve you better.
Who we are / What we stand for:
- Simply stated: we sell trendy, fashion forward,
stylish and affordable women’s plus size clothing.
- The vast majority of our apparel is hand-made
right here in Los Angeles, California.
- We offer the best customer service and support
in the industry - extra attention on each and every order that goes out the
door, experienced customer service representatives available to assist via
telephone, live chat, or email.
Why buy from
Plus-Size-Wholesale.com:
-
We put our years of experience in the plus size
industry to work for you.
- We go to great lengths to provide precise
hand-taken measurements of every single garment we offer for sale.
- Your business is as important to us as it is to
you. Without you, we have no business! We
go out of our way to provide you with the best service and apparel possible!
- We understand how frustrating it can be to
purchase from manufacturers who do not understand the meaning of true plus size
measurements. We make sure that you are
not in the dark and that you know the exact sizing of each and every garment
that you purchase from us.
- All orders shipped within 24 hours via Fedex: fast, insured, trackable and guaranteed 100%
reliable delivery.
-
Samples are available for purchase on our retail
website (www.SwakDesigns.com) before
you commit to larger wholesale quantities.
Rest assured that you are buying
from a manufacturer that understands what you need: sizing, prompt and helpful communication,
fast shipping, and excellent prices. We strive
to ensure your complete satisfaction so that you come back again and again. We will bend over backwards to guarantee we
add you to our long list of satisfied customers!
Returns
Standard Items: We
will gladly accept returns and exchanges with the original invoice and
tags attached (if included on original item) within seven days of delivery. You may request a full refund or store credit within this time frame. After seven days and up to 30 days from delivery, returned merchandise will be charged a 20% restocking fee. Refused, unclaimed, undeliverable orders or merchandise return due to customer error are also subject to 20% restocking fee. No returns accepted after 30 days from delivery. You will be responsible for shipping charges on all returned items.
Returns are only accepted with prior authorization (RMA) from our customer service team. In order to process a return, please email support@plus-size-wholesale.com with the following information:
- Order number
- Style name of items you are requesting to return
- Reason for return
Our customer service team will then respond promptly with applicable RMA information. Authorized returns received in the above stated standard time frame will be refunded the full purchase amount to the original payment method. Domestic returns must be received within 10 business days from the date the RMA is issued. International returns must be received within 15 business days from the date the RMA is issued.
It may take
up to 10 business days to process your return. Shipping charges are non-refundable. Returns will be refunded in the method of original
payment or, if store credit is preferred, it will be applied towards your subsequent order.
Please note: items returned in any condition other than when
shipped new cannot be accepted for merchandise credit or refund. This
includes odor (i.e. smoke), marks (deodorant, dirt, etc.), or any other
alteration from new/unworn condition.
Sale Merchandise: No returns
will be accepted on sale items. No cash refunds
will be given, only merchandise credit (does not include shipping
charges). All sales for marked down merchandise are final.
FAQ's
1. How can I contact you if I have questions?
You may email us at support@plus-size-wholesale.com
2. What size ranges do you carry?
For your convenience, we mainly carry sizes 14-32.
3. I'm interested in becoming a plus-size-wholesale affiliate. How?
Coming soon!
5. How do I get a catalog?
Unfortunately, we will not be able to mail out a catalog to you at this time. Please shop from our website 24 hours a day, 7 days a week.
6. Do you have a store?
Our clothing is sold in selected stores across the United States and globally. A list of stores will be made available at a later date. But for now please shop from our website 24 hours a day, 7 days a week.
7. Is my personal information secure?
plus-size-wholesale.com values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. plus-size-wholesale.com recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. For more information, click here.
8. I would like to be a model for plus-size-wholesale.com. How can I make this happen?
We appreciate your interest in becoming a plus-size-wholesale.com model. For legal reasons, however, we are limited to hiring our models through agencies. If you are serious about pursuing a career in modeling, it would be in your best interest to try to sign with a national agency.
9. How can I return or exchange an item?
If for any reason you are not fully satisfied, we will gladly accept returns and exchanges with the original invoice and tags attached for up to 15 days for full refund (30 days for merchandise credit) from the date you receive it for any of our Standard items. Sale merchandise and accessories are not returnable or exchangeable.
For returns, please contact us at support@plus-size-wholesale.com for an RMA number. When exchanging items, be sure to indicate the replacement item, including the style, color, and size. Packages must be shipped pre-paid. We cannot accept C.O.D. deliveries.
Please send your pre-paid package to:
Plus-size-wholesale.com
21216 Vanowen Street
Canoga Park, CA 91303
Please be advised that you will be responsible for any return shipping costs. Shipping and handling for returns or exchanges is non-refundable, except in instances where wrong or defective merchandise has been shipped to you. For exchanges, we will pay outbound shipping charges for the replacement items.
Refunds and exchanges are processed within 30 days of when item(s) are received. Refunds are given for the price indicated on the original receipt. Credits for returned or exchanged merchandise will be issued to the original credit card only. Please allow 1 billing cycle for the credit to appear on your statement.